Shipping & Handling
Shipping within Canada
Within Canada: By default, domestic orders are shipped via Canada Post Expedited Mail Service with tracking and delivery confirmation. Please use the Shipping Calculator on the Cart page to find estimates based on your location. Xpresspost and Priority service are also available.
Outside of Canada: By default, US and International orders are shipped via Canada Post Small Packet mail service, with a tracking number. Tracked Parcel and Express service are also available. Please use the Shipping Calculator on the Cart page to find estimates based on your location. Additional import, customs, and sales taxes may be added separately in accordance with your state or country's specific requirements.
Within Canada: All orders over $175 will receive free shipping
Within Canada: All orders under $175 are subject to a $15.00 shipping fee
US Orders: All cross-border orders are subject to a $30.00 shipping fee
International: International shipping rates vary
In an effort to keep our carbon footprint low, local Toronto orders can be picked up in studio. Please note that currently all in studio pickups are by appointment only. Please email us at firstname.lastname@example.org to schedule a visit.
We recently relocated to:
1102 College st.
How to care for your CUCHARA piece
CUCHARA jewelry is plated in either 14k yellow gold, rhodium, antique brass or oxidized silver. To ensure the life of brass jewelry, do not expose it to water. Please remove your jewelry while exercising, bathing, and swimming, and avoid contact with perfumes, lotions or hair products.
CUCHARA recommends cleaning your plated jewelry using a damp, soft cloth. Make sure to fully dry the piece before wearing it. Do not use harsh chemicals, jewelry cleaners, or polishing cloths, as this will affect the finish. We suggest storing your brass jewelry in the pouch that we provide.
CUCHARA is not responsible for the maintenance of your jewelry.
We understand that with time your jewelry can fade and doesn't have the same shine as it used to. We believe instead of throwing away your old jewelry you should be able to give it a new replate to make it feel brand new again. This service is free of charge within the first 6 months of purchase. After that there is a charge ranging from $30-$50 depending on type of jewelry. This whole process is done locally in Toronto and takes about two week turn around.
Once your order is placed, please ship your CUCHARA jewelry to us :
1102 College St Toronto, ON M6H 1B3
Only available for CUCHARA jewelry
Looking for something specific?We've got you covered, please fill out our custom order form and we will get in touch regarding the next steps!
Please note all custom orders may take up to a month.
Whether it's a CUCHARA piece or something you've had forever, we want to do our best to help you bring that piece back to life instead of letting it sit unworn. If you have a piece of jewelry that needs to be fixed or resized, we can do that in house depending on how damaged the good is. Prices range from $30-$150 depending on damage, size, material and style. This whole process is done locally in Toronto and takes abut 7- 14 day turn around.
It's very common for your finger size to change over time. If your ring no longer fits, we offer a Ring Resizing service. Starting at $50. This whole process is done locally in Toronto and takes about 2-3 weeks.
All sale items are final sale. If you are not satisfied with your CUCHARA purchase, you may return the item(s) within 14 business days of its arrival for exchange. Item(s) must be returned in new condition. We can not refund shipping charges on returned items. Custom engraved items cannot be returned for refund.
On orders over $150.00
WE SHIP WORLDWIDE
PLASTIC FREE PACKAGING
We keep it clean.